Job Title: Business Analyst II

12-month contract | Hybrid, Richmond, BC | $55-65/hour

Our client is seeking an experienced Business Analyst II to support enterprise initiatives requiring strong business analysis, project management, and change management capabilities.

This role requires a self-starter who can quickly understand complex environments, build strong stakeholder relationships, and influence consensus on project approaches. The successful candidate will demonstrate strong analytical thinking, problem-solving skills, and the ability to deliver high-quality work in a fast-paced, evolving environment.

The Business Analyst will work in a hybrid model, with a minimum of three days per week onsite in Richmond. Local candidates are preferred.

Responsibilities:

Business Analysis & Delivery

• Deliver end-to-end Business Analysis services, including requirements elicitation, analysis, documentation, and validation.
• Translate business needs into clear process maps, requirements, and deliverables.
• Analyze and document business problems and design practical solutions using established business process improvement methodologies.

Project & Change Management Support

• Contribute to project management and change management activities across initiatives.
• Develop and maintain key project artifacts such as project plans, risk and issue logs, decision logs, and statements of work.
• Create business change management plans to support stakeholder adoption.

Stakeholder Engagement & Facilitation

• Facilitate meetings and workshops both in person and virtually.
• Build and maintain collaborative relationships with stakeholders at all levels of the organization.
• Prepare and deliver presentations for steering committees and leadership audiences.
• Actively listen, clarify requirements, and ensure shared understanding across business and technical teams.

Documentation & Tools

• Produce high-quality documentation including process maps, project plans, and change management materials.
• Use Microsoft Office (entire suite) and Visio extensively to create and maintain deliverables.

Sample Deliverables (Required for Interview):

Candidates invited to interview will be required to provide examples of deliverables they personally created, managed, and maintained, with sensitive information redacted as needed:

• Project Plan
• Process Map
• Change Management Plan

Qualifications:

Required Experience & Skills

Organizational & Delivery

• Demonstrated ability to independently organize and prioritize high-volume workloads in a changing environment.
• Proven track record of delivering high-quality work while meeting short- and long-term deadlines.

Leadership & Coordination

• Experience acting in a lead BA role, coordinating tasks and providing direction to stakeholders.
• Ability to negotiate responsibilities and align contributors toward shared outcomes.

Communication

• Strong ability to listen, clarify, and comprehend complex information.
• Proven experience presenting complex concepts clearly and concisely to varied audiences, both verbally and in writing.

Interpersonal & Collaboration

• Demonstrated ability to build and maintain respectful, professional relationships across diverse stakeholder groups.
• Ability to adapt effectively to change, ambiguity, and challenging situations.
• Strong facilitation skills.

Decision Making & Problem Solving

• Strong critical thinking skills with the ability to formulate practical, actionable solutions.

Customer Focus

• Demonstrated customer-focused and service-oriented mindset.

Technical Skills

• Working knowledge of how to gather and translate business and non-functional requirements into user stories and acceptance criteria.
• Advanced proficiency in Microsoft Office and Visio.

Change Management

• Proven ability to manage change across multiple stakeholder groups and support successful adoption of new processes or solutions.

Why Join:

• Contribute to high-impact enterprise initiatives in a structured, collaborative environment.
• Apply a broad skill set spanning business analysis, project delivery, and change management.
• Hybrid work model with consistent onsite collaboration in Richmond.
• Competitive hourly rate ($55–$65/hour) on a 12-month engagement.

NOTE: Interested candidates who meet the above qualifications are encouraged to apply directly. Due to the volume of applications, only those shortlisted will be contacted.